Terms of Service

Agreement to Terms

By accessing or using Karvoa ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

Description of Service

Karvoa provides AI-powered vehicle analysis services, including:

• Vehicle risk assessment and overall rating
• Market price analysis and negotiation strategies
• Common problems identification with repair cost estimates
• Diagnostic code analysis
• AI-powered image analysis
• Service record analysis
• Buy/skip recommendations

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

User Accounts

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You are responsible for safeguarding your account credentials. We are not liable for any loss or damage arising from your failure to comply with this section.

Payment Terms

Pricing

Our pricing is displayed on our Pricing page. We reserve the right to change our prices at any time. Price changes will not affect purchases already completed.

Payment Processing

Payments are processed through secure third-party payment processors. By making a purchase, you agree to the payment terms of our payment processor.

Refunds

Report purchases are final once the analysis is generated. Subscription fees are non-refundable, but you may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

User Content

You retain ownership of any content you upload to the Service (including vehicle information, images, and documents). By uploading content, you grant us a license to:

• Use, process, and analyze your content to provide the Service
• Store your content on our servers
• Generate analysis reports based on your content

You are responsible for ensuring you have the right to upload any content you provide. You agree not to upload content that is illegal, infringing, or violates any third-party rights.

Prohibited Uses

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service without permission
• Resell or redistribute our reports without authorization

Intellectual Property

The Service and its original content, features, and functionality are owned by Karvoa and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not guarantee the accuracy, completeness, or usefulness of any information provided through the Service.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KARVOA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Karvoa and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of the Service or violation of these Terms.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive termination.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Karvoa operates, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms of Service, please contact us at support@karvoa.com or visit our Contact page.